Mojaloop Service Provider Directory

Business Description

Digital Dimensions (DD) is an India based management consulting firm with a global footprint and hands-on experience in the domains of:

1. Payment and settlement systems – Instant, Retail, Cards, Biometric
2. Information Technology & Digital transformation
3. Adoption of Fintech for banks – Open banking, Digitisation strategy, Tech transformation
4. Banking process reengineering and automation
5. Banking regulation, supervision & compliance

DD is a leader in the banking and financial sector in India and South Asia, with a strong background in building and operating payment systems. It has worked with national payment infrastructures and domestic scheme setups.

DD work with the central banks as well as the commercial banks across multiple geographies and are backed by experienced senior officials of the Reserve Bank of India.

DD provides Fintech Management Consulting and Outsourcing services. Our payments & banking domain experts help with following services related to Fintech projects:

1. Project management
2. Business / Functional /Operating model
3. Requirements gathering & analysis, including benchmarking against global best practices (scheme rules, procedural / operating / risk guidelines, functional requirements, gap analysis, recommendations)
4. Solution architecture & design (transaction flows for success / failure / timeout scenarios, online / offline dispute management, reconciliation, customer complaint management, test cases)
5. User acceptance testing
6. Advisory support, training, skill building
7. Regulation & Compliance

This helps our clients with following advantages:

1. Access to domain experts and resources with experience in design and implementing payment systems in India (e.g., UPI, IMPS, Rupay)
2. Increase speed to market
3. Cost effectiveness
4. Improved user experience
5. Competitive edge

Payment Technology Experience

Digital Dimensions (DD) has the credentials in the domain of digital payment systems and have executed several projects as follows:

1.⁠ ⁠A Bill and Melinda Gates Foundation sponsored project for a company founded by major banks in a North-Eastern country in Africa to provide e-payment infrastructure – To assess readiness of the company in its preparation for the launch a real time retail payment system
2.⁠ ⁠A subsidiary of a Central Bank in North Africa which operates a domestic card scheme as well as ATM infrastructure – To conceptualise and operationalise a real time interoperable retail payment system to facilitate transfer of money (push / pull) across Bank Accounts / Prepaid Cards / Mobile Wallets
3.⁠ ⁠A company founded by the major national banks in a Middle Eastern country to operate as National Financial Switch under the approval and supervision of the Central Bank – To launch a real time interoperable payment system to enable transfer of money (push) for bank account holder and prepaid wallet holders
4.⁠ ⁠UNDP sponsored project in a developing country in East Asia – To launch an interoperable real time payment system for MFIs for collection of EMI through Agent network
5.⁠ ⁠Ministry of Finance in a Middle East country – To conduct operational assessment of open-loop interoperable payment system using plastic card and mobile App
6.⁠ ⁠One of the largest global technology companies, India – Advisory and artefacts for UPI specifications for Issuer bank / Acquirer bank / PSP switch
7.⁠ ⁠One of the largest global consulting firms, India – Advisory and artefacts for UPI specifications for Issuer bank Adapter

DD team has practical experience in designing and implementing interoperable payment systems in India (e.g., UPI, IMPS), as part of our previous roles as bankers (i.e., ICICI bank), Central bankers (i.e., RBI) and payment system operators (i.e., NPCI).