Industry Event: Retail Banking and Payments Customer Experience Forum – Wednesday, December 8, from 1:45 – 2:30PM ET

Panel Title: Universal Payment Acceptance

Description: There is a massive coalescence happening in payments driven by the globalization of e-commerce. Organizations like Rakuten, Etsy, Alibaba, and Amazon are increasingly attracting customers and generating sales across the globe. Traditional payments are being challenged by alternative payment schemes, and merchants increasingly demand that they be able to accept any payment type from any consumer in any market. Traditional approaches to managing payments can’t adapt to this model. These platforms will still capture a significant share, but alternative payments will play an increasingly important role. This session will discuss the changes in the payment space, the impact those changes will have on global commerce, the possible path forward in the evolution of commerce and payments, and the rapid growth of alternative payments as a core component of the payments ecosystem.


  • Moderator: Thad Peterson, Strategic Advisor, Aite-Novarica Group
  • Google Pay: Josh Woodward, Director of Product Management, Google Pay
  • Discover Global Network: Jennifer Cruz, Vice President, Strategic Partnerships
  • Mojaloop Foundation, Paula Hunter, Executive Director

Visit the event website to learn more.