Digital Dimensions

Digital Dimensions (DD) is an India based management consulting firm with a global footprint and hands-on experience in the domains of:

1. Payment and settlement systems – Instant, Retail, Cards, Biometric,
2. Information Technology & Digital transformation,
3. Adoption of Fintech for banks – Open banking, Digitization strategy, Tech transformation,
4. Banking process reengineering and automation,
5. Banking regulation, supervision & compliance

DD is a leader in the banking and financial sector in India and South Asia, with a strong background in building and operating payment systems. It has worked with national payment infrastructures and domestic scheme setups.

DD work with the central banks as well as the commercial banks across multiple geographies and are backed by experienced senior officials of the Reserve Bank of India.

DD provides Fintech Management Consulting and Outsourcing services. Our payments & banking domain experts help with following services related to Fintech projects:

1. Project management
2. Business / Functional /Operating model
3. Requirements gathering & analysis, including benchmarking against global best practices (scheme rules, procedural / operating / risk guidelines, functional requirements, gap analysis, recommendations)
4. Solution architecture & design (transaction flows for success / failure / timeout scenarios, online / offline dispute management, reconciliation, customer complaint management, test cases)
5. User acceptance testing
6. Advisory support, training, skill building

This helps our clients with following advantages:

1. Access to domain experts and resources with experience in design and implementing payment systems in India (e.g., UPI, IMPS, Rupay)
2. Increase speed to market
3. Cost effectiveness
4. Improved user experience
5. Competitive edge

Business Skills:

Project management, business / functional / operating model, requirements gathering and analysis, benchmarking against global best practices, solution architecture and design, scheme rules, procedural / operating / risk guidelines, gap analysis and recommendations, transaction flows for success / failure / timeout scenarios, test cases, specifications for online / offline dispute management, reconciliation, customer complaint management, user acceptance testing, advisory support, training, skill building, conduct operational assessment

Business Categories: Consultants, Training Organizations